Selecting a motorcycle is one of the most exciting decisions a rider can make, but choosing the dealer that will sell them the bike might just be equally as important. The right motorcycle trader should stock different motorcycle models and provide relevant customer service, professional advice, and quality after-sales service.
Since there are so many dealers available, it’s extremely important to establish how one goes about selecting a dealer. Here is your guide on how to select the right motorcycle dealer; all the information you need to make the right decision when buying a new bike.
1. Research Dealer Reputation
First of all, to find the proper motorcycle dealer one should study the reputation of the selected candidate. The Internet is a good place to search for customers’ reviews and other testimonials which may be placed on Google, Yelp, or an online motorcycle community. One must also find that a reliable dealer has several positive testimonies from different customers on the quality of their service, the accuracy of their information, and the quality of their products.
You can also request some advice or experiences with local dealers from other riders. Dealing with a dealer with a good reputation means that you are likely to be provided with good service hence making the whole process easier and enjoyable.
2. Check the Dealer’s Inventory
One of the elements that must be taken into consideration when choosing a motorcycle dealer is their stock. Of course, it is always desirable to work with a dealer that stocks a vast number of motorcycle brands, types, and models. This lets you test out your options and look for a type of bike that would fit your taste and requirements for biking.
When it comes to choosing between sportbikes, cruisers, adventure bikes, or even when selecting the right Husqvarna motorcycle dealer, it’s always helpful to have every sort of bike in one place to take your pick from. It will also be important to know if they offer new bikes, used bikes, or both depending on your pocket.
3. Assess Customer Service Quality
Customer service is something that may determine whether a particular motorcycle dealer is good or bad. Closely observe how the employees of the dealership communicate with their customers. Is the staff friendly, informed, and responsive when you present your questions and concerns? A proper motorcycle dealer should try to listen to what his client wants, and then help him find the best motorcycle in the market without relenting on his or her persuasive tactics.
They should also be willing to give elaborate information concerning the various financing available, warranty length, and among other after-sales services. Friendly and courteous staff and quick response to customers’ concerns are such a sign that the dealer appreciates clients.
4. Inquire About After-Sales Support and Services
Another factor to consider when selecting a motorcycle dealer is the after-sales support. A good dealer should be able to provide you with maintenance services, spare parts, and even backup after purchase to ensure your bike stays in good shape.
Enquire whether the dealership has a service center and state-of-the-art technicians who perform service repairs, check-ups, and modifications. Warranties, availability of genuine parts, and roadside assistance services can make your ownership experience and relieve you of worry.
